Terms of Service

Last updated: May 7, 2026

These Terms of Service ("Terms") govern your use of the Ramjet Plastics website and your interactions with Ramjet Plastics ("Ramjet," "we," "us," or "our") through this website. By accessing the website, booking a consultation, submitting an enquiry, or otherwise using the website, you agree to these Terms.

1. Website and Services

Ramjet provides information about plastic injection moulding, tooling, design support, manufacturing capability, case studies, and ways to contact our team.

Any manufacturing, tooling, design, repair, modification, production, or consulting work is subject to a separate written quote, purchase order, statement of work, supply agreement, or other agreed commercial terms.

2. Enquiries and Consultations

You may contact us, book a consultation, or submit information about a product, part, tool, drawing, prototype, or production requirement. We may accept or decline work at our discretion based on fit, capacity, technical feasibility, commercial terms, and availability.

You are responsible for ensuring that information you provide is accurate, complete, and that you have the right to share any drawings, files, specifications, samples, or confidential information submitted to us.

3. Quotes, Pricing, and Payment

Information on this website is general in nature and is not a quote, offer, or guarantee of pricing, availability, lead time, or technical feasibility.

  • Project pricing, deposits, payment timing, delivery terms, and taxes will be set out in the applicable quote, invoice, purchase order, or written agreement.
  • Prices may vary based on materials, tooling requirements, production volumes, complexity, tolerances, finishing, freight, and supplier costs.
  • Work begins only when the required commercial approvals, information, and payments have been received.

4. Tooling, Production, and Technical Information

Manufacturing outcomes depend on many variables, including part design, material selection, tooling condition, tolerances, production environment, and supplier inputs. Any guidance we provide through the website or an initial consultation is preliminary unless confirmed in a written agreement.

You are responsible for reviewing and approving drawings, specifications, materials, samples, prototypes, and production requirements before manufacture unless otherwise agreed in writing.

5. Intellectual Property

Your Materials

You retain rights to your pre-existing designs, drawings, specifications, product information, confidential information, and other materials you provide to us.

Ramjet Materials

We retain rights to our website content, branding, manufacturing know-how, tooling knowledge, processes, templates, methods, and any pre-existing materials or documentation we use in providing information or services.

Use of Supplied Information

By submitting materials to us, you grant us permission to review and use those materials for the purpose of assessing, quoting, discussing, or delivering the relevant enquiry or project.

6. Confidentiality

We will take reasonable care with confidential information you provide. If a project requires specific confidentiality obligations, those obligations should be recorded in a separate written agreement, such as a non-disclosure agreement or supply agreement.

7. Website Content

We aim to keep website content accurate and current, but we do not warrant that all content is complete, error-free, or suitable for your particular project. Case studies, examples, and general guidance are provided for context only and may not apply to every product or manufacturing requirement.

8. Warranties and Disclaimers

To the maximum extent permitted by law, this website is provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, secure, error-free, or free from harmful components.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under applicable law.

9. Limitation of Liability

To the maximum extent permitted by law, Ramjet is not liable for indirect, incidental, special, consequential, or punitive loss or damage arising from your use of the website, reliance on website content, or submission of an enquiry.

Any liability connected with a paid manufacturing or tooling engagement will be governed by the applicable quote, purchase order, supply agreement, or other written commercial terms.

10. Your Responsibilities

You agree not to:

  • Use the website for unlawful, misleading, harmful, or fraudulent purposes
  • Submit information you are not authorized to share
  • Interfere with the security, operation, or availability of the website
  • Copy, reproduce, or reuse website content except as permitted by law or with our written consent

11. Third-Party Services and Links

The website may link to or use third-party services, including booking, analytics, hosting, mapping, or embedded tools. We are not responsible for third-party websites, services, policies, or availability.

12. Changes to These Terms

We may update these Terms from time to time by posting revised Terms on this page and updating the "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles. You submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.

14. Contact Information

For questions about these Terms or our services, please contact us at:

Ramjet Plastics
Email: sales@ramjetplastics.com
Phone: 07 3271 4294
Website: www.ramjetplastics.com.au
Address: Lot 6, 1284 Boundary Road, Wacol QLD Australia 4076